Do you charge for an initial visit?
Yes, there is a small fee, as the appointment is scheduled for 30 minutes with Dr. Malsch to evaluate the patient, provide education, and discuss potential orthodontic options.
At what age do you start seeing patients?
As a rule of thumb, we like to evaluate young patients after the 6-year molars erupt and the front permanent teeth just start to appear. This is usually between the ages of 6 and 8. The American Association of Orthodontics recommends that all children be seen for the first time by age 7.
Why do you evaluate patients so young?
The purpose of early evaluation is to inform and observe, more than to start treatment. At this early age, the eventual needs may be identified and discussed. A small percentage of this young group may need some form of intervention. Habits are evaluated, medical issues are discussed and an observation schedule is arranged until the patient is ready to begin treatment.
How long will the first visit take?
The first visit can lasts approximately 30 minutes. A clinical exam will be completed and timing of treatment will be discussed. When the patient is ready to begin treatment, it will be recommended that diagnostics records including 3D study model scan of the teeth, photographs and x-rays will be scheduled.
Do you take patients transferring from out of town?
Yes we do. We handle a patient transferring into our office from another city just like a new patient. We gather complete diagnostic records to show the current status and propose treatment to complete the work that has been started.
Do you have any adult patients?
Absolutely. A growing percentage of our patients are adult. New, more cosmetic appliances are making adult treatment much more comfortable and convenient. Learn more here.
What is the difference between an orthodontist and a dentist?
An orthodontist is a general dentist that has had at least 2 more years of full-time training in orthodontics resulting in a nationally accepted specialty certificate. The orthodontist then limits their practice to straightening teeth and dentofacial orthopedics.
Can I make all my appointments in the afternoon after school and late in the day?
In order to have early and late appointments available for the majority of patient appointments, some procedures need to be accomplished during the hours of 9 and 3. We will do our best to work with your schedules and accommodate your family needs.
Do you see patients for emergencies?
Yes, our contact information for an emergency is posted on the website. Feel free to visit our emergency care page for more information.
Can we make payments?
Yes. Whether or not you have insurance or a dental plan, we will structure a convenient payment plan that will allow you to pay for orthodontic services over a period of time that usually coincides with your treatment plan. Learn more here.
How do you handle insurance?
After verification of coverage, we will bill the insurance carrier however we do not participate with any carriers directly. Patients are responsible for the agreed upon fee. If the insurance carrier allows it we can accept assignment of benefits to help keep the patient payment down. If for any reason insurance coverage changes or ceases, we will work with patients to adjust the scheduled payment plan on an individual basis.
Do you take Discover, Master Card and/or Visa?
Yes, we accept all major credit cards with the exception of American Express
Do you have direct debit?
Yes, we have arrangements for direct debit, charge card posting.
Do you charge interest?
No we do not.
Do you give family discounts?
We have special programs and fees for multiple patients from the same family.
Do I need to be pre-medicated for the dentist. Do I need to take my medicine for the orthodontist?
Do retainers need to be worn after braces?
Yes, retainers are worn full-time for about 6 months followed by nighttime wear indefinitely.
Why do teeth get crooked after wearing braces or aligners?
Teeth move throughout life whether you have worn braces or not. It is part of the natural aging process. This is why retainer wear is recommended indefinitely to maintain your orthodontic results over lifetime.